Terms of Service

Last updated: 10/28/2025

1. Acceptance of Terms

By accessing or using OmniNote ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

OmniNote AI is an AI-powered note-taking and knowledge management platform that provides:

  • Intelligent note creation and analysis
  • Audio transcription and processing
  • AI-generated flashcards, quizzes, and mind maps
  • Multi-format content support (text, audio, PDF, video)
  • Collaborative sharing and organization tools

3. User Accounts

Account Creation

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Upload malicious content or malware
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Spam or send unsolicited communications
  • Attempt to gain unauthorized access to our systems
  • Use the Service for illegal or harmful purposes

5. Content and Intellectual Property

Your Content

You retain ownership of all content you upload to the Service. By using our Service, you grant us a limited license to process, store, and analyze your content to provide our AI-powered features.

Our Intellectual Property

The Service, including its design, functionality, and AI-generated insights, is owned by OmniNote and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

6. AI Processing and Generated Content

Our Service uses artificial intelligence to process your content and generate insights, summaries, flashcards, and other learning materials. You understand that:

  • AI-generated content may not always be accurate
  • You should review and verify AI outputs
  • We cannot guarantee the completeness or accuracy of AI analysis
  • AI processing requires sending your content to third-party AI services

7. Subscription and Billing

Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and features are available on our pricing page.

Billing and Renewals

Subscriptions are billed in advance and automatically renew unless cancelled. You can cancel your subscription at any time through your account settings.

Refunds

Refunds are generally not provided for unused subscription periods. We may provide refunds at our discretion for specific circumstances.

Account Takeover and Unauthorized Charges

If an Account Takeover (ATO) incident is verified and unauthorized charges are made on your account, we will fully reimburse the affected charges. Please contact our support team at zhengkinson@gmail.com. Once your identity and the incident are verified, refunds will be processed within 7 business days. We may request additional information (e.g., activity logs or proof of identity) to complete verification.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability

While we strive to maintain high availability, we do not guarantee that the Service will be available 100% of the time. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

10. Limitation of Liability

To the fullest extent permitted by law, OmniNote shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses resulting from your use of the Service.

11. Disclaimer of Warranties

The Service is provided "as is" without any warranties, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.

You may terminate your account at any time by following the account deletion process in your settings. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us through our support channels or visit our contact page.